Live Chat Software
September 24 - 27, 2018 | San Jose

WORKSHOP DAY

8:00 am - 8:15 am WORKSHOP A REGISTRATION



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Mark Davison

Global Partner, RPA
ISG

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Scott Furlong

Partner, Head of Business Advisory Services
Information Services Group (ISG)

8:00 am - 8:15 am WORKSHOP B REGISTRATION

8:00 am - 9:45 am WORKSHOP B: (Lunch Served) Advancing Your Shared Services Operations: Taking It to the Next Level

Trey Robinson - Partner ScottMadden
Trish Ferris - Partner ScottMadden


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Trey Robinson

Partner
ScottMadden

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Trish Ferris

Partner
ScottMadden

12:00 pm - 12:15 pm WORKSHOP C REGISTRATION

12:15 pm - 2:00 pm WORKSHOP C: Driving Innovation and a Culture of Continuous Improvement

Will Swanson - VP of HR Shared Services Schneider Electric
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Will Swanson

VP of HR Shared Services
Schneider Electric

2:00 pm - 2:15 pm WORKSHOP D REGISTRATION

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Janet Ramey

SVP, Employee Services
Cisco

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Heather Yurko

Chief of Staff, Employee Services and Lead, Future of Work, Employee Services
Cisco

4:00 pm - 4:15 pm WORKSHOP E REGISTRATION

4:15 pm - 5:35 pm WORKSHOP E How To Determine If & When Your IA Initiatives Might Be Ready For A Center Of Excellence (COE)

Phil Searle - Founder and Managing Director Chazey Partners


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Phil Searle

Founder and Managing Director
Chazey Partners

5:35 pm - 6:35 pm New Attendee Orientation Program