In this interactive report, travel through the four levels of shared services maturity (Emerging, Evolving, Adding Value and GBS) to find out where you currently fall and what you need to do in order to advance your SSO to the next level.
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Global business services have grown exponentially over the past 5 years. And it is no surprise the intelligent automation revolution has been occurring simultaneously. With the consistent growth and competition in the industry, staying ahead of the trends has become a critical component of strategy. As a result of mutual growth, the digital revolution and GBS have formed a vital relationship. Learn more about how the growth in GBS has supported digitlaization in this info-graphic from SSON.
The shared services industry has developed more value as a result of combing its functions with digital & automated technologies. Throughout this development process, the skills in demand have evolved as well. Take a look at these 6 redefining skills and capabilities for the digital evolution in the new world of shared services. Email firstname.lastname@example.org for a copy!
Shared services is a constantly evolving industry that requires a workforce to evolve with it. Take a look at the 6 skills will need to give you a competitive advantage!
Even though RPA is a great shared services enabler, some still fail to scale the processes across their entire enterprise. Learn more about how to scale your RPA succesfully from the start with these 5 helpful tips!
Anyone acting as a GPO, moving into the role or working on a broader project it needs to audit its performance. We'll dive into what's needed more at the summit, but until then consider these three steps:
- Knowing when you're GPO ready
- Defining the right person for the role
- Creating a road map to success.
Historically, RPA has experienced somewhat of a mixed reception by employees who fear of being replaced and senior leadership who often dismiss it as relevant only to organizations that deal with high transactional volumes and big budgets. Despite these views, the demand for RPA tools is growing quickly and is applicable and available for everyone. Here are five considerations for harnessing the benefits of RPA regardless if you’re leading a team of two or two hundred.
This interactive report maps out the 479 Captive/Hybrid SSCs across the U.S. West Coast. Play with the data to answer core questions such as:
- Where are the SSCs hotspots in the West Coast?
- What functions are most popular & what are the emerging functions?
- What industries are performing domain specific functions?
- What industries & company size are locating their SSCs in the West Coast?
- Where in the West Coast is there most demand for shared services talent?
Findings from a live audience polling conducted during North American SSO Week in March 2017.