Reports

US Shared Services Centers Trends in Talent and Technology 2018

US Shared Services Centers Trends in Talent and Technology 2018

Take a look at this interactive report based on SSON's 2018 market report! Learn about the strategies and knowledge services from more than 180 shared services executives in this exclusive report.

Shared Services and Outsourcing Week - Sponsorship Prospectus

Shared Services and Outsourcing Week - Sponsorship Prospectus

If you would like to have a copy of the sponsorship prospectus sent to you directly, please email Jeff.Latimer@iqpc.com.

Global State of the SSO Industry Report 2018

Global State of the SSO Industry Report 2018

Access SSON’s annual state of the industry report that highlights the underlying trends driving these shifts, identifies the ‘new and improved’ profile of a modern Shared Services team, and more! Either download the report today by filling out the form or request a copy via email by reaching out to geena.monaco@iqpc.com

Five Influential Service Drivers

Five Influential Service Drivers

This is the Shared Services Creed: "I believe our current Shared Services strategy will deliver a dramatic and recognized value to the organization beyond cost savings. This belief system separates the more advanced models from the traditional ones." Nearly 3/4 of respondents to SSON's State of the Industry Survey agree with this statement.

Indirect Procurement Market Report

Indirect Procurement Market Report

Download your free copy to find out how effective current supplier engagement practices are; how catalog management could be optimized; where procurement practices are proving most successful; and future improvement plans. And more!

Interactive Report: Millennial Talent, Digital Disruption and Customer Experience

Interactive Report: Millennial Talent, Digital Disruption and Customer Experience

Blending Q4 2017 data from 100+ North American Shared Services Centres, this report dives into the key themes of the upcoming 22nd North American Shared Services & Outsourcing Week 2018. Flip through to find out more on Millennial Talent, Digital Disruption and Customer Experience in North America Shared Services Organizations (SSOs).